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#FAQS

What types of hair extensions do you offer?

The type of hair extension that is right for you depends on several factors, such as your hair type, lifestyle, and desired look. We recommend consulting with one of our hair extension specialists who can help you choose the best option based on your needs.

Are your hair extensions made from real human hair?

Yes, all of our hair extensions are made from 100% real human hair. We do not use synthetic or animal hair in any of our products.

What is your return policy?

We have a 30-day return policy for all of our products. If for any reason you are not satisfied with your purchase, you can return it for a full refund or exchange. Please refer to our website for more details on our return policy.

Why am I being charged for delivery on my order when it states standard delivery is free?

All our delivery charges are pre-set by our courier company. We sell some oversized items which require a specialist courier company to fulfil the delivery, there is an additional charge for these. Also, our courier company consider some surcharge postcodes ‘Out of area’. There is an additional charge for these also. You can find a list of all [oversized items here] You can find a list of all

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